Q:

A car manufacturer is concerned about poor customer satisfaction at one of its dealerships. The management decides to evaluate the satisfaction surveys of its next 40 customers. The dealer will be fined if the number of customers who report favorably is between 22 and 26. The dealership will be dissolved if fewer than 22 report favorably. It is known that 70% of the dealer�s customers report favorably on satisfaction surveys.a. What is the probability that the dealer will be finedb. What is the probability that the dealership will be dissolved?

Accepted Solution

A:
Answer:Step-by-step explanation:Given that the management decides to evaluate the satisfaction surveys of its next 40 customers.Fine if favourable number is between 22 and 26,Dissolved if fewer than 22 report favourablyLet X be the number of persons who report favourably.X is binomial with n =40 and p = 0.70a. Probability that the dealer will be fined =[tex]P(22\leq X\leq 26)\\=P(22)+P(23)+...P(26)\\=40C22 (0.7)^{22}(0.3)^{18}  +40C23 (0.7)^{23}(0.3)^{17} +...40C26 (0.7)^{26}(0.3)^{14} \\\\=0.2968-0.0148\\=0.2820[/tex] b.  the probability that the dealership will be dissolved= [tex]P(X<22)\\=0.0148[/tex]